If you want to order a design that is not possible to produce using the website, or your artwork is not in a format accepted by the upload mechanism then you can email your order requirements to us.
The quickest way to do this is to place an order on the site for the products you want, and then reply to the 'order confirmation' email attaching any artwork files including details of any text including font face and colour. We will not ship out blank merchandise, and will wait for your instructions by email. When we have your requirements we will update your order to include the designs specified.
You can use the special instructions box on the on-line designer to tell us you will be emailing your design details.